Will
this Year be Any Different?
It may be too ambitious to plan how you want next year to
be different from this one. Sentimental resolutions have
expiration dates stamped all over them. And long, involved
business plans leave no energy for implementation!
The perfect compromise is to measure a few key indicators
and let the planning process emerge naturally. Take a few
moments now to answer the following questions from last
year's data:
1.
On average, how many hours did you work per week? About
45-50 is sustainable.
2.
How many weeks of vacation (away from the office) did you
take? The more the better, since it is a good measure of
how institutionalized your firm is.
3.
What was the size of your largest client? Your top 5 clients
should represent 10-25% each of your business. Any single
client that represents more than 35% puts your business
at risk.
4.
Of all the new clients you began serving last year, what
percentage came from referrals vs. your own marketing efforts?
Referrals are flattering but dangerous if you rely on them.
Aim for a mix of half and half.
5.
What employee turnover did you have? Below 20% might indicate
insufficient management strength. Above 20% might indicate
poor management ability.
6.
How much of your time is getting billed? Not how much is
recorded, but how much is actually getting charged to clients.
To get a quick idea, go to http://www.recourses.com and
"take your pulse" from the menu at the left. With
a normal client mix, it should be 60% of all the available
hours at your firm.
7.
What is your debt to asset ratio? Take your balance sheet
and divide total assets into total liabilities. It should
be between 0.20 and 0.60, with lower being better.
8.
How much cushion do you have? Take the total of your cash,
savings, and investments (not including accounts receivable)
and divide by fixed monthly expenses. The result should
be 2.0 to 4.0, with higher being better.
9.
What is your equity (total assets less total liabilities)?
What was it a year ago? Movement is slow, but the direction
of movement is telling. It should be rising. These are just
nine of the dozens of ways your firm can be quantified...and
then compared to other firms your size. (A few of the other
measurements that are more important than these are too
difficult to synthesize here.) But if you'll answer these
nine questions you'll begin to concentrate on the key measurements
of change. The act of keeping score will make you a better
golfer, even without taking lessons.
This article was written by ReCourses. For more information
check out www.recourses.com