PC Helpline recognizes that our staff is the company’s biggest asset. It is the strength of our team and the depth of each member’s knowledge that allows PC Helpline to market our services with confidence.

A culture focused on quality and “doing things right the first time” flows through all level of the company. Mutual respect, cooperation and improvement through peer support systems create a healthy environment while minimizing stress.

Investing in our staff and providing opportunities for career advancement are critical to maintaining our remarkably low turnover rate. Exceptional individuals can look forward to a challenging and rewarding future.

Ideal candidates have:
• a positive nature and customer-centric approach
• “above and beyond the call of duty” attitude
• proactive problem solving instincts
• communication skills, both listening and speaking

PC Helpline offers:
• stimulating and interesting opportunities in a technical environment
• multiple paths for career advancement
• competitive compensation and regular performance reviews
• recognition and reward for outstanding effort
• formal and on-the-job training

Interested candidates may forward their resume and cover letter in confidence, attention the Human Resource Manager via email to hr@pchelpline.com in PDF (preferred) or MS Word format. Only qualified applicants will be contacted.

All opportunities are located in our Victoria, British Columbia based contact center or remotely from home. PC Helpline is an equal opportunity employer.

Current Opportunities:
Level 1 Help Desk Technician – Web Hosting
Level 1 Help Desk Technician – Desktop/ISP